Shipping Information, Policies and Guarantee

Shipping:

Domestic:

All items ship the same day if the order is placed before 12:00PM Eastern Time. If an order is placed after that time, it will ship the next day. If there is going to be a delay in shipping, you will be notified by e-mail. All orders arrive 2-5 business days after payment unless the buyer pays for an expedited service. If no shipping service is selected, or if the item ships for ‘Free’, we will ship with USPS, FedEx, UPS and DHL at our discretion. There may be additional shipping charges for AK, HI, APO and PR.

All freight shipments advertised as 'Free Freight' must be shipped to a business address in the continental United States. We can ship freight to a residential address for additional charges. Please contact us!

International:

We ship worldwide. Any import duties, taxes or other costs associated with international shipping are not included in the price of the item or the shipping charges. International shipping costs are calculated based on your location. We ship with USPS Priority Mail International, FedEx International and DHL. The actual transit and delivery time varies depending on location.

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Guarantee:

All used parts carry a 90-day guarantee from the original invoice date. If a part is defective with in the 90-day guarantee, please contact us for return directions. The defective part can be returned for an exchange.

All new parts carry a 1-year guarantee from the original invoice date. If a part is defective with in the 1-year guarantee, please contact us for return directions. The defective part can only be exchanged for the same part..

All new parts under 'Performance Parts' carry their own manufacturers guarantee. Please contact us for more details on specific manufacturers guarantees.

Engines & Transmissions:

If an engine or transmission is defective with in the 90-day guarantee, please contact us for return directions. The defective part can be returned for an exchange and we pay the return shipping. The engine and/or transmission must be in the original condition as listed in the photos. Any disassembly voids the guarantee.

All guarantees are void on international purchases.

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Returns:

The buyer is responsible for confirming part compatibility issues. Please e-mail or call us with any questions prior to making a purchase. We can help with fitment questions if you provide your VIN. All our items are used unless otherwise stated.

All shipments to Florida will be charged the applicable 6% sales tax plus county specific surtax.

If a part becomes defective NTL Auto, LLC (dba ALLMAG Auto Parts) is only liable for the part. NTL Auto, LLC (dba ALLMAG Auto Parts) is not liable for any additional costs associated with a defective part.

All used parts have a 90-day guarantee against any defects. If a part is defective within the 90-day guarantee, please contact us directly for return instructions. The defective part can be returned for an exchange of the same part. The replacement part will ship as soon as the original part has been returned. There is no additional charges for the return shipping or exchange for a defective part.

We also offer a 30-day satisfaction guarantee from the original invoice date. If you no longer want an item, it can be returned for a refund if it was not installed. To return an item please contact us for a return authorization. You will be refunded the cost of the part, less any shipping paid. Return shipping will only be covered in the event of a damaged or defective part. The buyer is responsible for return shipping costs associated with any return for a part that is no longer needed, no longer wanted, or a remorse return.

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Performance Parts, Product Disclaimer

Some of the performance products offered on our site are for off-road use only. It is the responsibility of the customer to check with all federal, state local and environmental laws prior to ordering and installing a product. NTL Auto, LLC (dba ALLMAG Auto Parts) is not responsible for any fees, fines or costs that a customer may incur as a result of failing to check with federal, state, local or environmental laws prior to ordering and installing a product.